Privacy Notice

1. Information We Collect

We collect various types of information from and about users of our website, including:

A. Information You Provide to Us Directly:

• Personal Identifiers such as your name, email address, phone number, mailing address, and ZIP code when you complete forms on our website.
• Home Project Information such as the type of service you're interested in (e.g., roofing, bathroom remodeling, pest control), your timeline, property type, or project budget.
• Correspondence when you contact us via email, forms, chat, or phone — we may keep a record of that communication.

B. Information We Collect Automatically:

• Device Information including IP address, browser type, operating system, device type, and screen resolution.
• Usage Data such as the pages you visit, time spent on our website, referral URLs, clickstream data, and the date/time of your visits.
• Cookies and Tracking Technologies including web beacons, pixel tags, and similar technologies to enhance your experience and collect usage data.

C. Information We Obtain from Third Parties:

• Marketing Partners may provide us with additional information about you to help us tailor our services.
• Social Media Platforms if you interact with our content on platforms like Facebook or Instagram, we may collect information in accordance with their privacy policies.
• Public Databases and Data Brokers where permissible under applicable law.

2. How We Use Your Information

We use your personal information to:

• Match you with home service providers based on your inquiry or project details.
• Process your requests and respond to your inquiries.
• Customize and personalize your experience on our website.
• Provide relevant content, recommendations, and promotional offers.
• Communicate with you via email, phone, or SMS (where permitted by law).
• Conduct internal analytics, monitor website performance, and improve functionality.
• Maintain the security of our systems and protect against fraud or abuse.
• Fulfill our legal obligations or comply with legal processes.

We may aggregate or anonymize your data to analyze trends and improve our services without identifying you personally.

3. Sharing Your Information

We may share your information with:

A. Home Service Providers and Partners: We disclose personal data to contractors, remodelers, or service professionals who may offer services aligned with your inquiry. They may contact you directly using the information you've provided.

B. Marketing and Advertising Partners: With your consent, we may share your data with third parties for marketing, retargeting, or other advertising purposes.

C. Service Providers: We work with vendors and subcontractors who assist with website hosting, data analysis, email distribution, SMS services, and customer support. These providers only access your information to the extent necessary to perform services on our behalf.

D. Legal and Regulatory Requirements: We may disclose information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

E. Business Transfers: In the event of a merger, acquisition, reorganization, or sale of our assets, your personal information may be transferred as part of that transaction.

4. Your Choices and Rights

• Opt-Out of Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in our communications. For SMS messages, reply STOP to opt out.
• Cookie Management: You may configure your browser to refuse some or all browser cookies or to alert you when cookies are being sent. Disabling cookies may affect website functionality.
• Do Not Track: Our systems may not recognize Do Not Track signals from browsers due to lack of industry consensus.
• Access and Deletion Requests: Subject to applicable law, you may request access to your personal information or request that we delete your data. Contact us at chris@homezies.com.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your personal data, including encryption, access controls, secure hosting environments, and regular security audits. However, no data transmission or storage system is guaranteed to be 100% secure. Please do not share your passwords or personal information with unverified parties.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill our contractual obligations, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete such information as soon as possible.

8. Third-Party Websites

Our website may contain links to third-party websites, plugins, or applications. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. We are not responsible for the privacy practices or content of these third-party sites.

9. California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to request access to your personal information, the right to request deletion of your personal data, the right to know what categories of personal data we collect and how we use them, and the right to opt out of the sale of your personal information. To exercise your rights, contact us at chris@homezies.com. We will respond to verified requests within the timeframe required by law.

10. International Users

Our services are intended for users in the United States. If you access our site from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our servers or third-party service providers are located. By using our services, you consent to any such transfer.

11. Changes to This Privacy Notice

We reserve the right to modify this Privacy Notice at any time. When we make changes, we will revise the "Last Updated" date at the top of the page. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us:

Homezies
Email: chris@homezies.com
Mailing Address: 67 West Street, Brooklyn, NY 11222

Thank you for trusting Homezies with your information.